Reservations:
- Reservations may be made in person, by phone, or online at our website (www.schaffersmillvacations.com).
- A credit card is required for all reservations.
- Upon confirmation of your reservation, we require a down payment of 50% of the total amount of your stay.
- The balance of your reservation is due two weeks prior to your arrival and your credit card will be charged the remaining amount. If for any reason the credit card on file is not accepted and the situation is not rectified in less than 48 hours, SMEA may proceed, without further notice, to rent the property to other parties.
- SMEA makes every effort to provide you with the most accurate information; please note that verbal misquotes on rental rates, house descriptions, or policies will not be honored.
Check-In:
- For your convenience, your home will be available for check-in beginning at 4:00pm. Early arrivals may be arranged pending other reservations and the housekeeping schedule, and are strictly prohibited during the peak Summer period. Please contact us 24-48 hours prior to your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your scheduled check-in time.
- Our homes are accessed via a lockbox or door code (keyless!). Access codes are provided prior to arrival.
Check-Out:
- Check-out is at 10:00am. Your prompt departure is appreciated so we can prepare the home for any incoming guests.
- If you would like to request a late check-out time, please contact our team at vacations@schaffersmill.com in advance. Please note that this will be subject to availability and fees will apply. Late checkouts without prior arrangements may be charged $50 per hour without exception.
- If necessary, luggage storage is available at the Club.
- Prior to check-out please place all trash in the trash cans, located in the Bear Box generally just off the garage. Please don't forget to lock the door to the Bear Box from the inside.
- Please ensure you lock the home and return all keys to the lock box.
Keys/Garage Door Openers
- Please return all keys upon check-out to the lockbox and leave garage door openers (if applicable) in the home.
- If all keys/garage door openers are not returned, the renter will be charged $75 per each unreturned item.
Taxes:
- The state of California requires a sales tax and an occupancy tax that will be collected on your behalf in addition to your rental fee.
- A one-time cleaning fee will be charged.
Damages:
- All renters must leave the rental unit in an undamaged condition. Renters are responsible for any damages which occur during their stay. This could include but isn't limited to repair costs and cleaning fees.
- Renters must report all damages and problems immediately.
- All renters are responsible for any missing items from the rental unit and their replacement cost, plus possible service fees.
Payments: Payment may be made by Visa, MasterCard, or American Express. Personal checks or cash are not accepted.
Last Minute Reservations: Renters who reserve homes less than 21 days before arrival must pay in full at the time of reservation.
Facilities Usage: We invite you to enjoy the facilities at Schaffer's Mill during hours of operation. To view Clubhouse Amenities, visit our website at www.schaffersmill.com
Golf: The majority of the our homes in Exclusive Accommodations grant guests access to the award-winning private golf club at Schaffer's Mill. (If you are unsure of the homes eligibility of golf access please reach out to vacations@schaffersmill.com). Note that there will be a $195 fee per person. Guest play is restricted, and our dress code policy must be followed. Please contact the sports shop if you have any questions 530.214.7374 and to reserve tee times.
Tennis: Tennis lessons and clinics operate all spring and summer, on an on-demand basis. Please contact our Member Services team at memberservices@schaffersmill.com for more information or to sign up.
Fitness: If you would like to sign up for fitness classes please contact our Member Services team at memberservices@schaffersmill.com or inquire at the clubhouse.
Pool/Spa on the Rocks: The pool is open seasonally and is located at the clubhouse, along with the family jacuzzi (open year-round). Enjoy the adults only Spa on the Rocks jacuzzi experience available exclusively by those 21 years and older (outside food and beverage is not permitted).
Welcome Packet: Welcome packets including (but not limited to) such items as arrival instructions, WiFi info, local eats and area attractions can be found inside the home.
Items Furnished: Every rental home is furnished with kitchenware (coffee maker), appliances, bed linens and towels. We provide a starter kit of expendable cleaning supplies such as hand soap, dish soap, laundry detergent, toilet paper, paper towels and garbage bags. Please bring additional if you feel this will not be adequate. If you have specific questions about items included, please contact us at vacations@schaffersmill.com.
Items Left Behind: SMEA is not responsible for any personal items left by renters. SMEA will make every effort to retrieve personal property, and items found may be shipped at the renters' expense.
Emergencies/Maintenance: In the event of a problem getting in the home or if there are problems with condition or functionality of the home, please immediately contact our office at 530.214.7381(leave a voice message if there is no answer, we will make every effort to return your call as soon as possible).
Inspection/Entry: SMEA and its agents and contractors reserve the right to enter the premises to perform maintenance or repairs. Advance notice will be given whenever possible.
Recreational Vehicles: All renters at Schaffer's Mill are subjected to all restrictions under the CC&R's of Schaffer's Mill and all unlicensed recreational vehicles are prohibited within the community.
The Golden Rule: Renters are asked to please respect these homes as if they were their own. Renters must report all damages and/or problems in the rental unit right away in order for SMEA to address them immediately.